Updated 25 March 2020, still current at 31 March 2020.
NSSE are closely monitoring the Coronavirus (COVID-19) outbreak and are doing all in our power to ensure the safety of our staff, support partners and clients whilst continuing to support our supply chain as fully as possible. This statement will be regularly updated as per the latest advice from the Foreign and Commonwealth Office (FCO), World Health Organisation (WHO) and Public Health England (PHE).
We recognise the strain and difficulties that organisations are facing across all sectors at this unprecedented and worrying time and are maintaining operations fully due to the role our company plays in ensuring critical power supplies vital to hospitals and emergency services, amongst many others.
We are taking every necessary step and precaution to ensure the safety of all our stakeholders, staff, clients and suppliers alike. All necessary installation and service works are being assessed individually to ensure maximum safety which remains our first priority. To ensure the safety of our office-based staff, we have procured the necessary equipment such as laptops to enable unhindered working from home capabilities which is now in place. We are also in close communication with our suppliers and sub-contractors to ensure that we are able to support any and all safety measures put in place for field-based engineers.
You can still contact us in the usual formats, either by calling our main office number (0333 222 4000), or by emailing us. Our facilities and arrangements with key manufacturers and suppliers allow us to continue to support our clients fully through increased stockholding and availability for most products. We are determined to continue safely providing the levels of service our clients have come to expect of us in the face of this adversity.
Irrespective of any other works that may or may not be carried out, we shall continue to attend emergency call outs and our technical team remains available to offer advice by phone and email.
We continue to monitor the situation closely, our best wishes go out to our clients, service partners and wider supply chain.